Policy and General Information at Promo Karts

Shipping Information:
All mini cars shipped via freight companies.   All items are packaged with secure packaging and boxed or crated. All items are insured for full value of product purchased.

Delivery may take up to 10 business days to arrive depending on shipping schedule in your area. If there is ever any damage it must be reported to the trucking company and you must have a signed receipt from the actual truck driver to verify any physical damage. Any other damage Promo Karts USA Inc. will NOT be responsible for after the fact.

Pricing of freight and crating to be determined by location - $250 to $500 Range is the norm depending on conditions such as rural, business, residential etc. These are not small items.


Body Styles: All of our body styles are a universal style and no body is implied to represent any particular manufacturer or brand. Each category may have different styles that are utilized for many different types of vehicles. Ex: Pick up body can be used for any style of pick up and then made to look a certain way by graphics that are applied.

Brands, Trademarks and Licensing: Promo Karts does not advocate the unauthorized use of trademarks and copyrights. All licensed items are to be considered the properties of the respective owners of the corresponding trademarks or copyrights. Use of these intended properties is authorized only by the owner of the said property and its Licensees. Trademark and copyright owners may also require permission for specific and limited use of Trademarks.

Examples of this are enthusiasts, enthusiast groups, non-profit special interest groups, church or charitable organizations, and other one-time only? uses. Although these parties may not need a full scale licensing relationship, express written permission is usually required by the particular owner of the said trademark. Any other usage may be unauthorized and considered an illegal trademark infringement.


Warranty: 5 years Engine warranty by Subaru Robin. 30 days for the Frame, brush bars, spindles, seat frame. 30 Days on any defects.

Warranty never includes driver error, misuse or failure to understand the operation of any mini car kart.
Improper assembly of parts included in the factory sealed carton. Improper maintenance or use, such as: Competition or racing, Concession or rental.

This warranty does not apply to normal wear items, including but not limited to: the tires, centrifugal clutch, brake lining, throttle cable, chain, belts, seat, fasteners, or decals.
See operator?s manual for the detailed warranty information. Color, graphics and/or specifications subject to change without notice. Vehicles not for race/rental track use.

Policy Information: All sales are final. These are custom orders and cannot be returned at anytime. Any warranty issues will be addressed on a per issue basis.

Privacy Policy: PK will not sell, rent, or lease any customers information at anytime. PK will only use customer information for typical items such as product updates, newsletters, coupons or special sales offers to products we sell or offer on our partner websites.
PK will never sell, rent or lease any payment information
PK will never sell, rent or lease any address information

Cancellation Policy: When you order, as these are all custom orders, there is a 20% cancellation fee after work has started. No Exceptions because when we start work there is a lot of time involved. Call with any questions and please be sure of what you are ordering as these items take a lot of man hours.

Additional Information
All cars comes 99% pre-assembled. Very minor assembly only, usually way less than a ½ hour with normal household tools. Please read and understand your owners manual, then get it out and show it off!

 

Warning! Mini Cars can be hazardous to operate. Failure to understand and follow Warnings and Instructions for the safe use and maintenance of this product may result in Death or Injury! For your safety: Always wear an approved helmet, eye protection and protective clothing. Always follow all safety rules and regulations.  Karts are recommend for ages 12 and up.

 

Ordering

Promo Karts USA, Inc. is the Manufacturer and sole distributor of our karts.  We are not affiliated with in any way with Go-Karts USA, gokarts.net (Go kart World), or any other company claiming to make and sell the karts you see here on this site.


Ordering at  Promo Karts USA

Contact us for details regarding any of the products you see on this website. We will gladly assist you in making the right purchase or answer any questions you may have about one of our products.

 Custom Kart Designs may have a minimum order requirement (Call for details).

We accept Visa, MasterCard, nd Discover We also accept Cashier's Checks, Money Orders, Business and Personal Checks. Orders will be shipped after checks clear the bank. We do not accept COD orders or Layaways.  Payments other than credit cards, are not accpeted for Online Purchases.  You can call us direct to order if you want to pay with checks or money orders.

WE CHECK ALL CREDIT CARDS.
For phone orders, you must have the credit card with you. We need the credit card number, expiration date, Customer's or Company's name as it appears on the card, the issuing Bank Name, and the billing address (the address where the credit card statement is mailed to). We have to have the name of the bank shown on the credit card and the phone number of the bank.

PERSONAL OR COMPANY CHECKS
Promo Karts reserves the right to hold all orders paid for by personal or company checks until they clear the bank. Orders made with certified bank checks or money orders will be processed sooner.

Kart Orders

All Karts are paid for at the time of ordering, including the freight.  Karts are custom made to order, therefore must be paid for first.  Your kart order can take from 6-8 weeks for delivery.  If multiple units are ordered, the manufacturing time can take longer.


BACK ORDERS
If we are out of the part or parts that you ordered, we will backorder the part and notify you upon completion. Backorders will be noted on your invoice.  All backorderd parts are billed and payed for at the time of ordering.


ONLINE ORDERS
Some Karts and Parts are available online to order.  If you order a Kart online, you will be charged at that time for the kart and any options you pick.  You will also be charge for freight of the karts.  If the address you provide at the time of check out is not what you said it is (i.e commercial or residential), you may be charged more for freight before the item ships.


Multiple Units
We do offer a discount for multiple units purhcased if it is of the same kart style. 


Shriners
If you are with a Shriners group, please contact ordering as we offer a Shriner discount.



Thank You, Promo Karts USA

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